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Reef Café Manager

Reef Café Manager

POSITION TITLE: Reef Café Manager

DEPARTMENT: Food and Beverage

REPORT TO: Food and Beverage Director

OVERVIEW: Assist in overseeing and insuring the smooth operation, profitability, and maintenance of high quality standards within the Food and Beverage operation, outlets, staff, and special functions.


  • Maximize profit and insure quality of service for Reef Café
  • Create and maintain a progressive working culture based on sound motivational business practices that produce a proactive self-directed workforce.
  • Work with the Director of F&B to maintain the highest levels of food quality standards and presentations.
  • Insure high cleanliness standards are maintained in all areas including production line, dining area, surrounding areas of outlet, and storage areas
  • Create a working culture that embodies the overall mission of The Maui Ocean Center and enables the F&B staff to exemplify these core values.
  • Create action plans to address any anticipated deficiencies in sales, profit, customer satisfaction, employee satisfaction, facility and/or equipment.
  • Insure all security measures are in place, periodically reviewed, and updated in constant vigilances against misappropriation.
  • Create and maintain fun and creative incentive plans (approved by F&B Director) to motive Reef Café staff to increase sales and quality of customer’s experience.
  • Be directly involved with managing food cost, inventories, and the labor model.
  • Create a culture of continuous improvement
  • Be able to hire and adjust staffing as dictated by sales trends and park admissions
  • Others duties designated by The Director of F&B.
  • Must be able to move at a quick pace and stand for long periods of time.
  • Must be able to lift up to 50 lbs.
  • Minimum of 2 Years’ experience as a manager/supervisor of a fast pace dining setting.
  • Work directly with F&B Director to develop merchandising (food and retail) opportunities at Reef Café.
  • Ability to work days, holidays, and weekends
  • Ability to learn/know end of day paperwork/procedures
  • Ability to hire and retain staffing.