This statement outlines the policies and practices of Maui Ocean Center (“MOC”, “We” or “Us”) regarding the collection and use of Your personal information from Your visit at mauioceancenter.com or any other websites owned or operated by Coral World International (collectively, the “Site” or “Sites”), on Our social media pages, in email, text, and other electronic messages between you and the Sites. It includes our policies for MOC Members and non-members.
The websites or apps of third parties to which we provide information to or which provide information to Us may have their own privacy policies, which We encourage you to read before providing information on or through them.
Information We Collect, How We Use It and How You Can Update/Delete It Accessing and Modifying Your Personal Information.
You control the personally identifiable information about you, such as your name, address, phone number and email address (“Personal Information”), that you share with us. You can correct, delete, or modify this data at any time. You can also delete your account. We also provide you tools to restrict or withdraw consent where applicable for the use of data you have provided to MOC. And we provide easy ways for you to contact us.
If you are a registered user of our Services, we provide you with tools and account settings to access, correct, delete, or modify the Personal Information you provided to us and associated with your account. If you have granted us consent to access and use your personal data, you can withdraw that consent at any time. You can request that we stop using your personal data for certain or all purposes, or for a certain amount of time, or that we stop sharing your personal data with third parties.
You can also permanently delete your account. If you follow the instructions here, your account will be deleted within ten (10) business days. If you wish to reinstate your account, you must contact MOC directly at the contact information below.
When You browse our Sites, We do not collect Personal Information, unless You voluntarily provide it to us. This means that We will not know your Personal Information just because You browse our Sites unless You have created an account and login when You access the Sites or access the Sites from a link in an email that We sent to you.
When We need to collect Personal Information from You to provide You with a particular service, We will ask You to voluntarily supply Us with the information We need, as explained below.
General Information Collected
To monitor site usage and improve the quality of our Sites, We gather general information about the use of our Sites. We use web server logs and industry-standard website statistics software to count the number of users who visit our Sites and to count the number of views of particular pages, as well as to track other general statistics about our Sites. We do not track individual users’ visits to our Sites. We collect, to provide general information about our services, communicate updates and for other business relationships.
Information Collected from Surveys
We may conduct online surveys via pop-up windows on our Sites or email communication. Participation in such surveys is voluntary and You may decline to participate. In general, the data collected in such surveys will be used by MOC and not shared with any third parties.
Information Collected to Process a Transaction
To conduct a transaction on the MOC Site, visitors muse provide name, address, telephone, email address, and credit card number or other payment information. This information will not be shared or sold to third parties.
Information Payment Method
Payment information, such as your credit card details, is collected only to process a transaction and is stored in an encrypted format. We use reasonable measures to ensure your payment information is not vulnerable to theft or interception. We will not store or distribute your payment information in a manner that is not necessary for processing a transaction.
MOC offers members certain services through the restricted-access “Members Only” section of our Sites. In the Members Only section, members can access and update their Member Profiles, which include Personal Information We have collected from each member as part of their membership application. Member Profiles are maintained for the Main and Associate member contacts in our main membership database. This information includes information such as member ID number, name, firm/organization, address, telephone and fax numbers, and email address.
The Member Profiles are used by MOC to distribute certain marketing materials by mail, fax or email. If You are a member and wish to elect not to be included in any of these communications, You may opt-out using the methods listed below.
Information Collected to Access Certain Private Sections
The safety and security of Your information also depends on You. Where we have given you (or where you have chosen) a password for access to certain parts of our Sites, You are responsible for keeping this password confidential. We ask You not to share Your password with anyone.
It is our intention to only send You email communications that You want to receive. When You provide Us with your email address by creating a login account, We will periodically contact You via email about MOC programs and services. Every time You receive an email, You will be provided the choice to opt-out of future emails by following the instructions provided in the email. You may also opt-out by emailing firstname.lastname@example.org or sending a letter to:
Maui Ocean Center
Attention: Email Opt-Out
192 Ma`alaea Road
Wailuku, HI 96793
Please allow 10 business days for Us to process your opt-out and include your email address if You opt-out via postal mail. Note that even if You unsubscribe or opt-out, We may still send You transactional, relationship or service-related emails.
Please note that MOC will never send You an email requesting your password, credit card number, social security number or other similar personal or private identification information. If You receive an email that looks like it is from U.S. Travel, but asks You for personal information, it is a fraudulent email and You should not reply or provide such information.
Submitting Information and Materials
Please be aware that whenever You voluntarily post information or materials to public areas on the Sites or any other public forums, such information and materials can be accessed by the public. If You submit information, comments or materials to the Sites or on Our social media pages or apps, You agree that we may freely use them, along with your name and location.
Retention of Information and Materials
We retain the Personal Information and materials We may collect and you provide Us for no longer than is reasonably necessary for us to achieve the purposes for which you have provided it to Us, or to the extent reasonably necessary for Us to protect our rights, or as may be required to fulfill Our legal obligations.
Disclosure of Information to Third Parties
U.S. Travel uses the services of third parties, such as interactive marketing agencies, market researchers and email service providers, to assist Us with marketing and promoting our Sites. These parties are contractually prohibited from using personally identifiable information for any purpose other than for the purpose U.S. Travel specifies. We do provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We do not permit the sale of Personal Information, with a limited exception for Member-related and IPW transactions. We also may disclose Personal Information in certain situations.
We rely on the following legal bases for processing and use of your Personal Information:
Performance of a Contract: We may collect and use your Personal Information that is necessary for Us to enter into a contract with you or to fulfill a contract that you may have entered with us, or to take steps requested by you prior to entering into a contract with Us, for example, when you decide to register with Us to attend certain MOC events.
Legitimate Interests: We may use your Personal Information as necessary for our legitimate interests consistent with the products, services, and content on ustravel.org or any other websites owned or operated by MOC, such; and on Our social media pages, in email, text, and other electronic messages between you and the foregoing sites, and for Our Promotions.
Consent: We also may collect and share your information with your consent. To withdraw your consent, you may contact Us via Our contact information, which is provided to you below.
By registering for or attending certain events, MOC may use your Personal Information to: (a) enable your event registration; (b) market MOC opportunities in which you may be interested; (c) share your Personal Information with third parties that perform services on behalf of MOC in connection with the event, including, but not limited to, database management; and (d) share your Personal Information with third parties who sponsor the event for their marketing purposes. To opt out of receiving email communications from any such companies, you may unsubscribe from their email marketing lists using the information provided in such email communications. To opt-out of MOC communications, please follow the methods detailed below.
Cookies and Pixel Tags
Pixel tags are not visible to the user of the Sites and consist of a few lines of computer code. Pixel tags are not used to collect any personally identifiable information about you. Our Sites use pixel tags to track the aggregate number of page views made on our Sites by all Sites visitors. We also use social media pixels in compliance with the policies of the various social media sites, such as Facebook, Twitter and LinkedIn, to track cookies. These pixels allow social media sites to track visitors to outside websites in order to tailor the advertising messages that users see while visiting that social media website. Our email service provider uses pixel tags to determine your ability to receive HTML-based email messages. This capability helps our service provider send email in a format You can read. The sensor does not collect or use any other information. Pixel tags also allow Us to know how many users open an email and allow our service provider to compile aggregated statistics about an email campaign for us.
Securing Your Information
The Personal Information You provide is encrypted and sent to Us using a secure method. We treat personal information You provide as confidential information, and We use commercially reasonable security measures to protect personal information from unauthorized access, alteration, disclosure or destruction. After Personal Information reaches U.S. Travel, it is stored on a secure server that resides behind firewalls designed to block unauthorized access.
However, please understand that no one can provide an absolute guarantee that information intended to be maintained as private, whether transmitted via the Internet or otherwise, cannot be accessed inappropriately or unlawfully by third parties. We have taken and will continue to take reasonable steps to ensure the secure and safe transmission of your personal information. You understand and agree that such steps do not guarantee that use of the Sites is invulnerable to all security breaches, and that MOC makes no warranty, guarantee, or representation that use of any portion of our Sites is protected from viruses, security threats or other vulnerabilities.
In the event of a security breach, MOC will promptly notify you of any unauthorized access to your Personal Information. MOC has incident management policies and procedures in place to handle such an event.
This is a United States website and is subject to laws of the United States and the State of Hawai`i. MOC may disclose personally identifiable information without your permission if required by law or in the good faith belief that such action is necessary to (a) comply with legal requirements or legal process served on U.S. Travel or one of its affiliates, or (b) investigate or protect against harmful activities to U.S. Travel or its associates, property (including our Sites) or to others.
Personal Information of Children Under Age 16
The Sites are not intended for children under 16 years of age. No one under age 16 may provide any Personal Information to or on the Sites. We do not knowingly collect Personal Information from children under 16. If you are under 16, do not use or provide any information on the Sites or on or through any of its features/register on the Sites, make any purchases through the Sites, use any of the interactive or public comment features of the Sites or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If We learn we have collected or received Personal Information from a child under 16 without verification of parental consent, We will delete that information. If you believe we might have any information from or about a child under 16, please contact us at the email or mailing address below.
Contacting MOC About Privacy Issues
By email at: email@example.com
By phone at: 808.270.7000
By mail at: Maui Ocean Center
Attention: Privacy Issues
192 Ma`alaea Road
Wailuku, HI 96793
You are solely responsible for any and all use of Your Account. Without limiting any rights which MOC may otherwise have, MOC reserves the right to take any and all action, as it deems necessary or reasonable, to ensure the security of the Sites and Your Account, including, without limitation, terminating Your Account, changing Your password, or requesting additional information to authorize transactions on Your Account. Notwithstanding the above, MOC may rely on the authority of anyone accessing Your Account or using Your password and in no event and under no circumstances shall MOC be held liable to You for any liabilities or damages resulting from or arising out of (i) any action or inaction of MOC under this provision, (ii) any compromise of the confidentiality of Your Account or password, and (iii) any unauthorized access to Your Account or use of Your password. You may not use anyone else’s Account at any time without the permission of the Account holder. The security of Your personally identifying information is important to us. While there is no such thing as perfect security on the Internet, We will take reasonable steps to help ensure the safety of Your personally identifying information. However, You understand and agree that such steps do not guarantee that the Sites are invulnerable to all security breaches, and that MOC makes no warranty, guarantee, or representation that any portion of our Sites is protected from viruses, security threats or other vulnerabilities.
Our Copyright Agent for notice of claims of copyright infringement on the Sites or Services can be reached by directing an email to the Copyright Agent firstname.lastname@example.org. It is our policy to terminate the user accounts of repeat infringers.